[John[_12_]]

I found a way to open and view the document in question with Office
2003. When I double-click on the document, Word 2003 opens and shows
what appears to be a blank document. At the bottom of the windows, there
is a message displayed briefly: "doc3.doc: 1 characters (an approximate
value)." Looking at the View menu, the document is in Normal mode. If I
switch to Web Layout, Print Layout, or Outline the document still
appears to be empty. If I switch to Reading Layout, the document becomes
visible. In addition, I notice that even if I am in Normal mode and
unable to view the document, if I go to Print Preview the document
becomes visible.

As I said in an earlier posting, the document consists of a scanned
image, and it was emailed to me. There is no text other than what is
contained in that image. I have created many documents myself with
embedded images and I don't recall ever seeing this sort of behavior.
I'm now wondering if what I've experienced could be the result of some
incorrect setting in the software that created the document?

My immediate problem is resolved, but I'd still like to understand why
it happened. Thanks!

Regards,

John

Terry Farrell wrote:
If you have Word 2003 and the files are .doc files, then compatibility
has nowt to do with your problem. It doesn't matter if they were created
in Word 2007 because only docx/docm format is different requiring the
compatibility converter: these are doc format so they are in Word 2003
format anyway. So your problem is totally different.

Is this a standalone PC or are you on a company network? Have you saved
the docs to your local HDD? Which AV are you using? I presume other
documents open fine and it is only these two documents? Test what
happens if you open Word in Safe Mode. From Start | Run (Winkey+R), type in

winword /a

and press enter. Try opening the documents now. What happens?

Terry

"John" wrote in message
...
Peter Foldes wrote:
And there you go. Did you read what I posted earlier

Yes, I did. And I see that I was incorrect in stating the document
files were the Office 2007 version. I *thought* that all versions of
Word were backward compatible with documents created by earlier
versions. And since these documents wouldn't open, I assumed they were
created by a *newer* version.

These documents were created by Word v9.0. Word in Office 2003 is
v11.8307.8221 SP3. Are you're telling me that Word v11 is by design
incapable of opening documents created by Word v9?

John
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