Are your bullets linked to paragraph styles? Otherwise, you won't be
able to control them. For more, see
http://www.shaunakelly.com/word/bull...olbullets.html, especially
section 3: "How to set up your List Bullet styles to get several levels
of indented bullets".

--
Stefan Blom
Microsoft Word MVP


"Brad" wrote in message
...
My department is responsible for formatting Word documents from
several
different writers in different countries who are no doubt using
different
versions of Word and Windows. We have recently upgraded to Office 2003
and
Windows XP Professional, and we are seeing issues with bullets from
documents
disappearing. It appears to be a compatibility issue between different
versions of Word, but we haven't seen this before the switch.

We format documents that use the Outline Numbered scheme to generate
different levels of bullets. In some documents, some bullets are
disappearing
from the file after it is opened, while others remain.

Help! Is there a setting that we need to change to prevent this from
happening?