[Graham Mayor]

Next time you communicate with your pet contact, perhaps you could ask if
the fix will require the errant KB969604 to be re-installed before it can be
fixed and whether it will fix the identical problem in Hotfix KB 969961? It
seems that 969604 rolled in the part of the Hotfix that caused the problem
Currently the only 'fix' is to ensure that neither of these KB updates
are installed

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



ThirtySix Software wrote:
FYI, another update from an internal MS contact. This issue is being
fixed.

====

I received some details from our Security team. This is a known
issue and they are working on a hotfix at this time. Additional
details (KB article, hotfix, etc.) should be forthcoming soon. I
will keep you posted.



"Suzanne S. Barnhill" wrote:

This sounds promising.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"ThirtySix Software"
wrote in message
...
Another brief update in the partner forum from Steven Du at MS that
I thought
I'd share ... sounds like MS is looking at this.

=====

Our Product Team told me that they are in the process of
investigating this
issue and will try them best to work out a solution soon. If there
is any update from our Product Team, I will post it in the
community.

Thank you for your patience.

--------------------------------------------------------------------------------
Best regards,

Steven Du
Partner Online Technical Community



"Suzanne S. Barnhill" wrote:

Well, let's hope the PG will be more responsive to Steven Du's
email than they have been to the reports on Connect.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"ThirtySix Software"
wrote in
message ...
FYI, I got this reply from MS on the Partner forum:


Dear Partner,

Thank you for posting in our Partner Online Technical Community.

From your description, I understand that any document variables
in the document become corrupt after installing the update
KB969604 for Word 2007.
The document variables become normal after uninstalling the update
KB969604.
If there has been any misunderstanding, please let me know.

I am sorry for any inconvenience you have encountered. According
to the steps you listed, I am able to reproduce the issue after
installing the update KB969604 on my test machine. To address
your concern, I have sent
an
email to our Product Team to report this issue.

In the meantime, you are also welcomed to provide your feedback
directly
to
the product groups via the link below:

https://support.microsoft.com/common...2fcontac t%2f

If there is any update, I will post it in the community.

--------------------------------------------------------------------------------
Best regards,

Steven Du
Partner Online Technical Community



"Chris" wrote:

This is not a "Potential Major bug" it is very real and very
Major. It
will
be affecting 1000's of applications world wide. This update
needs to be
withdrawn by Microsoft immediately.


"DavidP" wrote:

Affecting us, too. Extremely serious. Anyone know how to beat on
Microsoft's
door.

"Jay Freedman" wrote:

Yes, it is known -- at least out here in the world outside the
Microsoft campus.

We reported this bug last month when the suspect part of the
update
was
available only as a hotfix
(http://support.microsoft.com/kb/969961).
That report
is still open and unacknowledged. Despite that report, the
hotfix evidently was
rolled into the security update's general release.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all
may benefit.

On Sat, 13 Jun 2009 19:26:01 -0700, ThirtySix Software
ThirtySix wrote:

KB969604 for Word 2007 was released on 6/8 and was installed
on my
machine a
couple days ago. Since then, any time I save a document in
Word 2007, any
document variables in the document become corrupt. If I
uninstall KB969604
then the problem goes away. When I reinstall KB969604 the
problem comes back.

With KB969604 uninstalled, doc variables are properly saved in
the
settings.xml file as below:

w:docVarsw:docVar w:name="MyVar" w:val="This is a test
value for
a
variable"//w:docVars

However, with KB969604 installed, doc variables become
corrupted when saved.
For example:

w:docVarsw:docVar w:name="MyVar"
w:val="d???_?????????Ä?????????????"//w:docVars

We've been able to reproduce this on multiple machines.

You can use the steps below to reproduce this:

* See if this KB is installed (it was released on 6/8) ... if
not,
it can be
installed from he

http://www.microsoft.com/downloads/d...displaylang=en

* Open a Word 2007 doc and create a doc variable ... you can
do this
by
creating a simple macro from the Developer tab, then execute
the macro ...
the macro just needs to be this:

Sub Macro1()
ActiveDocument.Variables.Add Name:="MyVar", Value:="This
is a test value
for a variable"
End Sub

* Save and close your doc ... change the file extension to
"zip" and
unzip
it ... open the "~/word/settings.xml" file and see if your
variable
is valid
or not.

* If it's corrupted, then uninstall the KB from Add/Remove
programs
(make
sure the "Show updates" checkbox is selected at the top of the
dialog).

* Repeat the above steps with a new doc and see if your
variable is
corrupted.

If this is a defect, then it's a major one as all doc
variables become
corrupted on save. Note that the variables only become
corrupted on
save ...
in memory, the variables are fine ... it's only when the docx
is written out
that they become corrupted.

Can others reproduce this?