Do you have "Show Paste Options buttons" checked on the Edit tab of Tools |
Options?

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Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"Simon" wrote in message
...
When copy and paste text into Word, there is an icon (paste) shown right
after the pasted text, it let's choose among options like:
- keep original format...
- same as destination format...
- more .... (I can't recall what exactly they are)

But this function is suddenly missing from my Word. don't know why. When
pasting, just keep original format.

Please help. Thanks!