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Advance Scout Advance Scout is offline
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Default mail merge freezing (or hanging )

Peter Jamieson wrote:
I don't know what is wrong, but for starters I would
a. restart my WIndows system and try again
b. verify that Excel Tools|Options|General|"Ignore other applications"
is not checked (it shouldn't be if you have been using Excel 97 as a
data source successfully)
c. create a blank Wored document and insert the following field


Peter-

actually I had restarted windows on many occasions to no avail.

BUT the follwing seems to have worked: Using my office 97 disk- I
uninstalled both word and excel (didn't remove office 97) and then
performed a shutdown. After rebooting, I reinstalled word and excel.
(still didnt work)... Performed shutdown and reboot. Merge is working
now (I performed multiple reboots to verify)and I am back in business.
Thanks for your help!