Graham is right. The problem is not docx, the problem is that files saved in
a format intended to be compatible with previous versions of Word are not.
Does anyone else have any other ideas?
"Graham Mayor" wrote:
Correct! docx was never at issue.
--
Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
grammatim wrote:
What Graham said is, Word 97-2003 should be able to open Word2007
documents saved in Word 97-2003 format.
On May 29, 2:41 pm, dama1 wrote:
Graham, you may be a Word expert as far as I know, but you're off
the mark on this one. My version of Word (Office 2000) would not
open a .docx file until I downloaded the compatability pack. It was
the only solution.
"Graham Mayor" wrote:
No they don't! Word versions 97-2003 should be able to open Word
2007 documents saved in that format. That's the whole point of it.
Given that some users are able to open the documents, there appears
to be nothing intrinsically wrong with the documents. It would be
interesting to hear what problems those users who cannot open them
are having, specifically what Word version and the wording of any
error messages.
--
Graham Mayor - Word MVP
My web sitewww.gmayor.com
Word MVP web sitehttp://word.mvps.org
Jules wrote:
Foodle,
They need to install Compatibility Pack:
http://www.microsoft.com/downloads/d...d=941b3470-3ae...
"Foodle" wrote in message
...
I have had ongoing problems with documents that I have saved as
Word 97-2003
documents using Word 2007. Some of the people that I have sent
these documents to have been unable to open them using earlier
versions of Word. Others have not had a problem. Has anyone else
experienced this? Does anyone know what the problem may be?-