I'm using Microsoft Office Word 2003. I've been advised this computer and
software were installed early to mid 2004. This is a full working version
not a trial as previously asked.

It does work if I launch word and open the documents from File open. The
icons on the desktop and in the file listings are all word with the W. When
I hover over an icon on the desktop the following is in the tip box:

Type: Microsoft Word Document
Author: Your User Name
Title: This is blank
Date Modified:
Size:

I'd sure love to be able to double click on an icon and have it open rather
than going through all the extra steps.

Thanks for your assistance!

Karen

"CyberTaz" wrote:

Hi karen-

Sorry Graham's suggestions didn't pan out, but maybe we need to clarify a
few points.

What version of Word, Windows & IE are you using? You mentoned something
about "2 years", but Word 03 hasn't been out that long.

If you launch Word & use FileOpen, are you able to open the files? Do the
file icons look like Word icons (big blue W)? If you open a folder on your
desktop & hover your pointer over a Word doc, what does the tip box contain?

Regards |:)

"Karen" wrote:

Thank you Graham. I've checked out the links you have provided but I don't
see anything that refers to my particular problem. I don't believe word has
"crashed" as such. I just can't open documents with word; I'm having to go
to open with "internet explorer". In addition, when I receive an e-mail with
a word attachment it won't open when I double click on it. I get an error
that says the file cannot be found. I need to save the file then open with
"internet explorer". I appreciate any direction that you can give me.

Thanks!

"Graham Mayor" wrote:

See http://www.gmayor.com/what_to_do_when_word_crashes.htm followed by
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Karen wrote:
Word opens but there is no document in the pane. This is not a new
installation. Has been in use for approx. 2 years.

"CyberTaz" wrote:

What happens when you try?

Is this a _new_ installation of Word that hasn't yet been
'activated/registered' or a Test Drive (trial) copy that has expired?

Regards |:)

"Karen" wrote:

Up until a couple of weeks ago I've been able to open a saved word
document in word. Now the only way I can open any saved word
document is by opening with Internet Explorer. I haven't made any
changes to my configuration. I'd love to get it back to opening in
word. Thank you.