A few questions/clarification requests:
a. Which version of Word?
b. Your second document uses the first document as its data source? (I just
want to be sure I understood)
c. You are setting some criteria in the second document to select the staff
who've been there for 6 years or more, then merging to a new directory, then
changing the criteria to 3 years or less, doing another merge, then changing
the criteria and merging again, etc.?

if so,
d. does it make any difference which sequence you do the reports (i.e. it
is always the first one that works?)
e. if you save close the mail merge main document without saving after
merge, then open it again and apply the criteria for the next merge, then
merge, does that work as it should?

(I haven't tried to replicate this yet, but if (e) works at least it gets
you a bit further)

Peter Jamieson

"Louise" wrote in message
...
Hi all

I have a document created in word consisting of staff names, addresses and
their years' service.

I have created another document in Word and am using mail merge to create
a
Directory, containing those staff who have worked for the Company for 6
years
or more, 3 or less etc.

The first Directory seems to work ok, however, every directory after that
returns everybody instead of the filtered list i have asked for.

Any idea what's gone wrong? Directories never seem to work properly.

Thank you.

Louise