I see --- well... Why don't people access the newsgroup like I do? Makes me wonder.

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The fact of the matter is the person you are attempting to help
doesn't see your reply or may not see all of your reply, due to the
images.

In this case the OP has posted using the web interface on the MS site.
Some of your text shows up but the images don't. So unfortunately, all
that time you spent trying to help the OP was for naught. :-(