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Default bottom part of char. don't print using 36 size font on envelope

Office Word 2003 - Envelopes

Using font Muriel size 36...3rd line...bottom part of characters do not print.
If use size 30, everything prints; doesn't look as good for my application.
Everything between 30 and 36 cuts off some of the characters.
Have spent hours changing margins, line spacing, etc. Nothing changes.
Need to mail before 3:00 today. Please help. Thanks.