From the FAQ:

28. I can't save my customizations - AutoText, menus, etc.
Can't save normal.dot...
If you have Adobe Acrobat 7 installed see the last section of
http://www.gmayor.com/lose_that_adob...at_toolbar.htm.
Otherwise, hold down the Shift key when selecting the File
menu and select Save All.

Hope this helps,
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
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from my ignorance and your wisdom.

"c mateland" wrote in message
oups.com...
What should I do to fix this problem? My Normal.dot is not saving on
its own. The file exists where it should and creates the temporary
~$Normal.dot file upon start. I make changes to the Normal.dot such as
a new macro or toolbar or whatever then close Word, but the Normal.dot
remains unsaved. It even displays the same modification date before the
changes. Also, I opted for notification upon change to the Normal.dot
and upon closing Word after such changes, I get no alert (because it
didn't save?).

However, I can pop over to the VBE and see the Normal.dot as a project
and save it there after changes and everything saves fine.


But why is Word not saving this automatically and what can I do to fix
it?

WinXP
Word 2002 sp3
Temp files cleared
Fast save disabled
Ran Detect and Repair
Uninstalled Word/Reinstalled

Thanks.