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Suzanne S. Barnhill
 
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Default Word 2003 - Toolbars and normal.dot not saved when application

Do you have Windows set to display hidden and system files? Are you editing
the Registry as instructed?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Twister_7777" wrote in message
...
Hi Charles,

Yes I did check, but nothing of the files to modify or to remove where
present in the computer. I'Ve search all day long on this issue in

newsgroup
and technet and I only read about Adobe issue but it is not relevant to my
problem.

Thanks for your time !

"Charles Kenyon" wrote:

So, did you look at Graham's page on Acrobat 7?
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
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"Twister_7777" wrote in message
...
Hi,

Even though with the tick added or remove, it doesn't do it. I've

forgot
to
mention it.

Thanks for your help !

"Charles Kenyon" wrote:

First, turn on the option to ask about saving changes to normal.dot.

You
should be asked about it rather than simply having it happen.

From the FAQ:

28. I can't save my customizations - AutoText, menus, etc.
Can't save normal.dot...
If you have Adobe Acrobat 7 installed see the last section of
http://www.gmayor.com/lose_that_adob...at_toolbar.htm.
Otherwise, hold down the Shift key when selecting the File
menu and select Save All.

Hope this helps,
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

"Twister_7777" wrote in

message
...
Hi,

Working with WINXP Pro SP2 and Office 2K3 SP1. I DO NOT HAVE

READER
7.0
installed and was never installed before. Changes in toolbars are

not
kept
when the user close Word and re-open it. I do not see the little
message
that we usually see on the left bottom corner showing "Saving
normal.dot"
before the application turn off. But if I remove a tick in the

generel
tab
(Tools-Options) and close Word, this setting is kept without any
problem.

I've repaired Office from the application itself, from the

Add/Remove
programs, re-install Office from the Add/Remove program, rename the
Word
folder in the registry and the problem is still persisting.

I've uninstalled the reader 6.0, remove the installation folder,

reboot
and
tried without an Adobe program installed and the problem is still
present.

Any help or reference will ne greatelly appreciated !!

Twister !