Changing the registry is the prefered approach because uninstalling leaves
the security hole. For some, the registry change still isn't enough. Suzanne
was recommending that for those people.

Add/Remove Software Control panel
Make sure the option to view updates is checked.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!

My criminal defense site: http://addbalance.com
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"Ceci" wrote in message
...
I'm also struggling with this and I'm on deadline.. grrrr! How does one
uninstall the 908531 update? I was ready to try the registry fix until I
read your reply to Janet.
Thanks in advance for you help..

"Suzanne S. Barnhill" wrote:

Try uninstalling the 908531 update and wait for the revised version to be
available next Tuesday.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup
so
all may benefit.

"janetb" wrote in message
...
When using file open or file save, Word/Excel both stop responding.
Have
no
network shares mapped. Installed registry key according to kb918165.
Repaired Office XP professional. Uninstalled and reinstalled. When
trying
to open option tools and modify file save setting, application hangs
also.

Cannot use Office right now. Really could use some help.

Thanks,
Janet