Yep, we've had a rash of that lately, and I should have thought of it. Until
we started seeing this problem, I was unaware that there even was a new
version of Acrobat, so it's interesting to see how many users have already
(prematurely?) upgraded.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Schmenky" wrote in message
...
Suzanne,

thenx for the reply. Your colleague Beth Melton gave me the solution (see
the following post). The problem was the Adobe 7 plug-in.

greetz from the Netherlands..

John

"Suzanne S. Barnhill" wrote:

Either Normal.dot is not being saved, or it is being regenerated fresh
when
you start Word. Are you on a standalone machine or a corporate network?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.

"Schmenky" wrote in message
...
Hi,

I have the following problem with a newly installed Word 2003: When I
want
to change the default font (using 'format, font, default'), Word saves
the
change to the normal.dot file. But when I restart Word, I get the old
default
font, and not the new one I selected (it is installed on the pc). Any
suggestions why this occurs?

cheers, John