Saravanan .... I am still testing out Cindy's solution ... if need be I will
try this, though (but it sounds like lots more work!)
thanks
d
"Saravanan" wrote:
Hi,
Solution 1:
The problem could be with the registry settings. Re-register it.
(This is a general test)
First try open the word from,
Start - Run - Type winword /r - click OK.
To Re-register your registry,
Insert the original Office installation disc. Run setup and
repair the
installation. This will make the same registry changes that re-registering
applies.
Solution 2:
Sometimes the AVG will cause this kind of conflicts with word
files. If you have AVG installed, Try uninstall and re-install it.
Thank you,
Saravanan
---- -- ----
"Cindy M." wrote:
Hi ?B?ZHNqcg==?=,
Try running "Detect and repair" from Word's Tools menu (I think that's where it
is - been a while since I looked at that interface).
Operating system XP €€œ Media center edition
Dell dimension 5150 €€œ about 2 ½ years old
MS office (word) 2003 with SP2
This problem is new .. started about 3 weeks ago and is intermittent, though
as time goes on the problem occurs more often.
1. I open My Documents
2. I open a Folder
3. Within the Folder I select and open a specific Word document
4. Word opens, but the screen is grey (no document shows)
5. At that point I can go to
File,
i. Open €¦
1. which basically takes me back to the whole list of Folders in My
Documents €¦ re-open the folder and re-select the document
Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org
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