As my previous reply stated, some printers use composite black for envelopes
only; this does not affect other types of paper.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Karen TS" wrote in message
...
Thank you for your answer. The Ink cartridges are not the issue
unfortunately. They are fairly new. Also, it is ONLY in the envelope
feature
that this problem occurs. Labels print fine, and documents print fine. Any
other suggestions would be very appreciated. Thank you.

"Suzanne S. Barnhill" wrote:

For reasons unknown, some inkjet printers seem to use a composite black
(made up of the inks in the color cartridge) instead of true black for
envelopes. The color you're getting suggests that your color cartridge
is
running low on one of its colors (presumably cyan).

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.

"Karen TS" wrote in message
...
Everytime I try to print an envelope in Word, it prints out in a
reddish
color. Even if I go in and manually change the font to black. My
Labels
will
print black, and my document prints black. Only my envelopes are
affected.
Help please.