[Robert]

Help Please,

Whenever I allow my computer to download and install the SP3 update for
Office, it screws up MS Word. I've presented this problem to the "general
questions forum" for Office, and have received no help to date. So I'll try
here at the "Word" forum.

Specifically, after the SP3 update is intalled, when I open Word, then
attempt to use the "Tools" button in Word at the top of the screen, as soon
as I click on the "tools" button, my computer freezes up, and I have to
control-alt-delete my way out of Word. In some cases I even have to
completely reboot my computer just to get control again.

I've isoloated this problem to the SP3 update. Since MS does not allow for
an "uninstall" of this specific update, I have to completely remove the
installation of MS Office 2003 in add/remove programs, ..... then completely
reinstall MS Office 2003 form the CD, then go through and get all the updates
again .... However I block the SP3 update from installing.

Once I do that, MS Word works just fine, and no problems when I attempt to
use the "tools" button................but sure enough, I've experimented
several times, I allow the SP3 update to download and install, and the same
problems occur again. So then I have to completely uninstall Office 2003 yet
again, then reinstall completely. What a pain in the rear.

So now, I just never allow the SP3 update to downloand and install. The
problem is obviously being caused by this specific update from Microsoft. I
install all the other updates, just not SP3, and all works just fine.

Question # 1 - by not allowing this SP3 update to install, is my computer at
risk in any way?

Question # 2 - If question #1's answer is yes, how does one fix this problem
with this update so my computer is not at risk, and so MS Word functions
properly?

Thanks for any help with this,

Robert
03/13/08 at 8:42pm PST