I can't imagine what the problem could be; I know I had no problem adding
it. You're definitely dragging from the commands list in Tools | Customize?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Barbilu" wrote in message
...
I don't think so. This is my home computer. An attempt to update my
Nortons
screwed up my hard drive so much, it had to be reformatted. I use the
Letters & Labels feature a lot, so would like to have the icon on the
toolbar
again.

"Tony Jollans" wrote:

What sort of 'reformatting' have you had done to your computer. Could it
be
a misguided IT department has disabled customization for some of your
toolbars?

--
Enjoy,
Tony


"Barbilu" wrote in message
...
It's Word 2003. I cannot add any icons to the toolbar following the
directions:

Tools/customize/commands/chose category Tools/chose command Envelopes
and
Labels. When I drage the icon, there is a box with an X.

"Shauna Kelly" wrote:

Hi

What version of Word do you have? Can you add any other buttons to
your
toolbar, or is it just the Envelope button that is the problem? Can
you
tell
us exactly what steps you are following?

Shauna

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word


"Barbilu" wrote in message
...
I had put the envelopes icon on the toolbar on my computer, but the
computer
had to be reformatted, and now I cannot add the envelopes icon to
the
toolbar. I followed the instructions, but the command cannot be
dragged
to
the toolbar. When I try, a box with an X appears.