This could be caused by several different factors:
Is there any indentation applied to text?
Is the paper format correctly specified in the Page Setup dialog box?
Also, are you getting any error messages as you print? For example,
sometimes you are getting a message that the margins are outside the
printable area. Although 2 cm seems large enough, it could be worth finding
out the smallest margins allowed (for instructions, see
http://word.mvps.org/faqs/formatting...DontPrint.htm).
If the problem is with the printer driver, updating it (from the
manufacturer's website) or simply reinstalling it might help.
--
Stefan Blom
Microsoft Word MVP
"Jax-Ire" wrote in message
...
We have a template set up for a letterhead. The left hand margin is set to
print 2cm from the edge of the paper, but when the letter prints the text
starts 3cm from the left hand side of the page. Does any one know what i
am
doing wrong