In the Insert | Reference | Caption dialog, click Numbering... In the
Caption Numbering dialog, where you have "Include chapter number" checked,
what heading style is selected? If it's Heading 1, then that's your problem,
since Heading 1 has no numbering. If it's Heading 2, it should be working.
If you want to use Heading 1, you'll have to apply numbering to Heading 1,
this can be formatted as Hidden, followed by "(nothing)," and not included
in lower outline list levels, but there will have to be some numbering if
you want the captions to use it.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"Searcher_5" wrote in message
oups.com...

Suzanne S. Barnhill wrote:
What heading level is set for the chapter number to include?

Hi Suzanne,
the first heading level has no numbering.
I start numbering with the 2nd Heading level, like 1
then 3rd heading level, like 1.1.
then 4th heading level, like 1.1.1.
and so forth...