View Single Post
  #2   Report Post  
Posted to microsoft.public.word.docmanagement
Graham Mayor Graham Mayor is offline
external usenet poster
 
Posts: 19,312
Default Word 2007 Is Eating My RAM

There are two issues he

1. Slow starting of Word. Does Word start slowly if you start it in its safe
mode (hold the CTRL key whilst starting and acknowledge the prompt). If not
then you probably have a problem with an incompatible of corrupt add-in or
the normal.dotm template. See
http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm . Whether or not
this effects an improvement, it is probable that your antt-virus software
has a plug-in or dll that is slowing the start. This is a particular issue
with Norton AV. If you are using that, turn off the Office plug-in.

2. USB transfer speeds have nothing whatsoever to do with Word and should be
addressed in an appropriate Windows forum.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



RichD wrote:
Hardwa New mid-level Vector GX computer with two GB RAM and newly
released high-end video card (nVidia 8600 GT). 2.13 Core 2 Due
processor.

OS: Vista

MS Office softwa Office 2007 (an upgrade from Office XP)

Problem 1

Assume I have a couple of open programs (say Firefox and Thunderbird.
When I switch among them there is no delay. The 2 GB of RAM takes
care of everything. Exception: When Word is included among the open
programs, when I switch from any of them to Word (whether Word XP
before I installed Word 2007, or Word 2007) there is a four-second
delay during which time I cannot use Word in any way or fashion. From
past experience with an old computer that lacked sufficient RAM, I
can tell the switch to Word is utilizing the hard drive and not RAM.

Problem 2

I have an external USB hard drive. I also have 662 MB (size on disk)
of Word files in 97-2003 file format (.doc). For reasons I will
explain in problem 3, I have divided that 662 MB into two roughly
equal main folders.

Using Windows Explorer and the Windows Copy/Paste commands, when I
try to copy one of those Word folders to the external USB hard drive,
I usually get a transfer rate of about 40 KB (not MB) per second. At
that rate it can take ten to 20 hours for the backup.

Contrast that (and this is important) with my ability to transfer my
Pictures folder (3.2 GB) at about 19 MB (not KB) per second, and my
Music folder (909 MB) at about the same 19 MB per second.

Due to the slowness of the Word transfer I must reboot and then try
the transfer again. At that time, and due to the clearing of the RAM,
I usually get about 1/4th of one MB per second (about 225 KB per
second) if I am lucky; most often it drops down to about 165 KB per
second. It's still a very slow backup, but at least I can do it.

Problem 3

I can transfer one of those Word folders (about ½ of 662 MB) to the
external HD, but in order to transfer the other one (about ½ of 662
MB) I must again reboot. If I try to do that second transfer without
rebooting, the copying process starts and then stops part way through
and I get an "insufficient memory" notice.

All in all, it takes two reboots to transfer 662 MB to the external
hard drive, and the copy process is slow, slow, slow.

I purchased Office 2007 in the belief Vista had somehow crippled Word
XP (I had no problem whatsoever with my Word XP backups when I used
the XP OS in my prior computer with just one MB). But nothing changed
when I installed Office 2007. I don't feel too good about that.

My questions a
1. Why is Word eating up my RAM?
2. How can that be remedied?
3. Will SP-1 fix it if there is no current fix?