Have you tried Sage's support site(s), e.g. at
http://kb.sagesoftwareonline.com/
Which version of Word (and ACT!) are you using? Do you get to the point
where Act! has created or opened the Word document? (I don't have Act!
so am working in the dark here)
Peter Jamieson
http://tips.pjmsn.me.uk
Paul wrote:
Act uses Either Act WP or Word . They are supposed to drop down when you
click on "View" then you can put the mail merge fields on your document.