See http://support.microsoft.com/?kbid=299339 "You cannot change ruler
measurement unit from character units after upgrade to Office XP" or
http://www.gmayor.com/Character_Units.htm .

"eidinger2000" wrote:

I have a user running Word2003 on a Win2k PC, with lastest updates.
Her Horizontal ruler looks to be in millimeter she needs it in inchs, but I
can't seem to change it. I've gone to: "tools", "Options", the "General" Tab,
"Measurement Units" but it shows "inches". Her: "File", "Page Setup", "Paper
Size", is Letter 8.5 by 11. I've tried renaming her normal.dot so word will
create a new one when Word opened next. That didn't help & she could no
longer access her Word macros. I had to put the old Normal.DOT back. I'm
beginning to think I might have to make a registry change. Please help.
--
Mark_E