Thank you...i did the live update but it didn't fix the
problem but disabling the office plug-in worked...

thank you...


-----Original Message-----
Disable the Office Plugin that comes with
Symantec/Norton AntiVirus. See
http://support.microsoft.com/?kbid=329820 "How to use
Office programs
with the Norton AntiVirus Office plug-in" for more
information.

mark wrote:

I am using XP sp2 and word 2000 and have the following
symptoms:

- when opening a word doc and trying to print - file,
print... - the title
bar flashes and continues to flash unless i click
another item (make the word
instance not active) and click the word instance
again - the dialog box will
appear.

- this only occurs the first time word is started. and
does not occur again
as long as i keep that instance of word. if i close
word and open again, then
it happens again.

- if i start word without a document (e.g. new
document), then open another
document even one that i opened up word with above,
the problem does not
occur.

any ideas? it almost seems like word is trying to do
something or waiting on
something...

thank you...

mark

.