Does this happen if the user, logged in, creates and saves a new document,
then tries to open it?

I suspect not. If not, look at
http://support.microsoft.com/?kbid=830561 "Documents that
have attached templates take a long time to open in Word 2002 and
in Word 2003"
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
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"Brian Ronk" wrote in message
...
I have a strange issue at work where there are a few people who, when they
open certain documents, it takes a minute or more to open the file. We
have
profiles set up here, and can log in at any computer. For one of the
people,
we tried creating a new profile, but that didn't help. I'm using the old
profile though for testing, and when I logged on at my computer, and
opened
the file, it took the usual minute or more to open. But, when I opened
the
same file logged in as me, it opened right up, with maybe a slight
hicough.
I can't think of anything that would do this, and I can't find anything
either. It has to be something in the profile that does it, but I'm not
sure
what. Any thoughts?