Could you please list the steps to delete or change the name of the
normal.dot file? I'm having the same problem with "word" shutting down shen I
click on recipiants addresses when I want to send a letter.
--
Bob Levin
"Michael" wrote:
Graham - you rock! Thanks for the link. I had the same problem and the
suggestions in the article solved my problem - I changed "normal.dot" to
"normal.old". Everything seems fine now. thank you very much.
"Graham Mayor" wrote:
See http://word.mvps.org/FAQs/AppErrors/...artingWord.htm.
--
Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
TEE4MESA wrote:
When I try to open Word (OS is Vista Home Premium) it starts to
open, then gives me an error message that it has stopped working.
This usually happens 3-4 times in a row, and then the document opens
successfully. Anybody ever seen this one? What can I do to
straighten it out?