As Doug suggests, that particular swap (" for @) indicates that you have
enabled a UK vs. US keyboard layout or vice versa.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"vmw" wrote in message
...
Some of my keyboard keys have rearranged themselves (" has swapped with
@amongst others) how do I return them to their original settings?