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Shelly99 Shelly99 is offline
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Default Why is Word 2007 providing "File not available" output?


The Symantec site says that running Live update solves the problem. It
didn't for me and it gives a lengthy caveat about removing the plug in. Why
would one want to create the security issue. Might it not be easier to
uninstall and then reinstall without the update?
"kgoodman" wrote:

Your answer provided me the solution to the problem. Thank you very much for
the timely and correct solution to my problem.

"garfield-n-odie [MVP]" wrote:

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it (but don't disable Norton
AutoProtect). See http://support.microsoft.com/?kbid=329820 "How
to use Office programs with the Norton AntiVirus Office plug-in"
for more information.

kgoodman wrote:

Since installing the Beta 2 Tech update, Word 2007 returns a message
indicating that a file is not available, even though the file is listed for
access. Creating a new file and saving it yields the same results.