If I click no, the word restarts and the message pops up again.
I followed you web page's instructions but I can't delete all temp files
because windows disallowed for deleting some files.
What should I do?
Thanks
"Graham Mayor" wrote:
There is no normal.dot in Word 2007 - the normal template is normal.dotm,
which is not the only cause of a failed start. See
http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/...artingWord.htm.
What happens if you simply answer no to the prompt?
--
Graham Mayor - Word MVP
My web site www.gmayor.com
Word MVP web site http://word.mvps.org
ardmore wrote:
Hello, I am using office 2007 and get the error below.
I tried to find normal.dot but nothing found.
Only normal.dotm found, deleted it but still failed.
Word failed to start correctly last time. Starting Word in safe mode
will help you correct or isolate a startup problem to successfully
start the program. Some functionality may be disabled in this mode.
Do you want to start Word in safe mode?
Thanks for your help.