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Tom Conrad Tom Conrad is offline
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Default Bought Pre Installed Office With Computer

Also, just in case, I'm wrong, I found some good advice posted in another
area of the the Office discussion group. The following was retrieved from a
similar query. "Another Brian" answered the other post with the following:

"Another Brian" wrote:

[TConrad- When typing your product key...]
Make sure that you have the "B" and "8" and "O" (capital o") and "0"
(zero) and the rest correct.

Thanks, AB.

--
Tom Conrad

===
"FinallyLegit" wrote:

I bought a computer from my neighbor (HP) and restored the computer to
factory settings. When that happened it reset the Microsoft Office and now
requires a product key. That is no problem since the product key is located
on the PC case. I enter the number and it says it is incorrect. I quadriple
checked it and I have it written correctly. I would REALLY like to avoid
getting a new product key. Is there some sort of auto-detection feature??
If not, MSO should add that in the future to avoid annoyances like that.