What is the data source? Is there a separate "salutation" field in it?
What does that field contain? What is the name of the mergefield where you
want the salutation to appear?

If there is a salutation field and it contains the right data and it is used
in the right place, you should not be having such a problem. Merge fields
do not just get skipped.

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Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP
"simplym" wrote in message
...
The salutation field is being overlooked. When the letters are merged, the
first name field is being used instead. Eg.: Dear Dianne Jackson instead
of
Dear Dianne. How do I fix this?