[Ralph]

what are these black diamonds with question marks? How do I get rid of them?
Sample:
Dear Fellow MS�ers �
It is with a heavy heart that I relay the passing of Linda Wejcman, former
State Representative from our area. I�ll share information about services
when I know more. Linda had a good, compassionate heart and was a
Representative who consistently �fought the good fight.� She will be missed.

thank you for your help!