[Grappler]

Bob,
Thank you. I carried out the searches you recommended: there were no "tmp"
files fitting your description and the only "normal.dot*" template was
".dotm" and in the folder where I had instructed Word to look for my
templates. When I checked the Advanced part of "Word Options" the tick was
already in place against "warn me before saving new version of Normal".
Nevertheless, my computer now asks my permission before saving a new version
of Normal, which it did not before - odd! Finally, the keyboard shortcuts
seem now to be preserved when I reload Word, at least they work as expected,
but when I return to the "keyboard shortcut customize" panel they are still
not shown as already assigned to their respective Macros. Can you explain or
is it Gremlins in my machine?
--
Still Grappling


"Bob Buckland ?:-)" wrote:

Hi Grappler,

Search to see how many Normal.Dot* files you locate and in what locations. The shortcuts would be saved to Normal.dotm by default.
You may also want to search and recycle files found from Start=Search using the search string of
~$*.*;*.tmp
prior to starting Word.

To get asked to confirm if you want to make changes to Normal.dotm use the Word 2007 Option setting (Alt, T, O, A) and in Advanced,
scroll down to the 'Save' section and turn on the
[x] Prompt before saving Normal template
choice. Then test by modifying then assigning one shortcut key in Word, then trying it out then closing Word and reopening it.


=============
"Grappler" wrote in message ...
Cindy,
No, when I exit Word I see no message that "Normal.dot" has been changed.
Nor are the keyboard shortcuts preserved if I save in VBA Editor.
--
Still Grappling
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*