View Single Post
  #3   Report Post  
Posted to microsoft.public.word.docmanagement
Joan[_2_] Joan[_2_] is offline
external usenet poster
 
Posts: 2
Default Word document locks up

Herb,

Thank you for the advice. The link you gave me addressed this issue
(corrupted template), and once I renamed the template the problem was solved.
You saved me a lot of frustrating time--thanks.
--
Joan


"Herb Tyson [MVP]" wrote:

The steps shown in the following article are designed to troubleshoot such
problems (which usually can be traced to corrupted normal.dot, registry
entries, or add-ins):

http://word.mvps.org/FAQS/AppErrors/...peningWord.htm

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


"Joan" wrote in message
...
I've had problems with Word locking up after starting a new document. I
will
type a few sentences, it locks up, and the ? just stays there. I cannot
use
the curser at all, save the document or go any further. If I step away
from
the computer, after a few minutes I'm able to type again. Then it happens
again

I'm using Windows XP and have actually reinstalled Office Pro, but I'm
still
having the same problem. I don't have any problems with Excel, PowerPoint,
or
other Office programs.
--
Joan