the box was never checked so it's not the problem. any other ideas?
thanks!

"garfield-n-odie" wrote:

In Word 2002, click on Tools | Options | Security | uncheck the
"Remove personal information from file properties on save" box | OK.

leslyejoy wrote:

i can't seem to get word 2002 to recognize the name in my user info field
when it tracks my changes. usually it shows up as 'unknown.' once in awhile i
can get it to switch over to my name by reentering it under options/user
information, but there's not one method it responds to consistently.