I have the same problem. Upon inspection of firewall logs I dont see any
blocked websites. Will try same computer on different internet connection
with different firewall and we will see what happens. I'm supprised noone has
answered this post it seems to be a fairly common issue.
--
Danowolf
"oldLearner57" wrote:
hi community
any help much appreciated on this problem...?
I m using Word 2007 and at the New Dcoument dialog box, I clicked the
Template Category under the 'Microsoft Office Online',
but it cannot be connected to the Microsoft Site
with error saying....
"Unable to connect to Microsoft Office Online"....
and
all the while I am connected to internet??
is it due to any configuration problem???
n
if it is, how do i amend it ?
thanks community for the assistance 
--
oldLearner57