On the 4th of August 2006, I had the answer to this problem from this forum.
Unfortunately, the posting seems to have been deleted!
Symptom: -
I had two bitmap signatures (formal, and informal) stored, and accessed via
"Insert" Auto Text Normal and then choose formal or informal.
All the options under the Auto Text sub-menus are now gone, leaving only a
small greyed out box against any of the options.
Solution provided by this Forum: -
To find all instances of Normal.dot, and re-name them "OldNormal.dot"
Then re open word, a new perfect template is generated, and all is well!
Problem: -
I've forgotten how to find all instances of Normal.dot
Can someone help me with "Idiot proof instructions"?
Please!
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