Tools | Options Mail Format | HTML | Use Word to edit email.

OK
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Carol A. Bratt, MCP



"JP" wrote:

No matter how many times I set HTML as my format for emails in outlook 2003,
I always lose my formatting - the email is always sent in PLAIN TEXT. Can
somebody figure out or suggest what obscure setting has been clicked
somewhere so I can change it or turn it off/on?
Many thanks!