Not found.
Remember, it is not opening the documents. It is the open
dialog box that hangs.
On 7/11/2009 5:07 PM PT, Suzanne S. Barnhill typed:
If Norton AV was installed at one time then the DLL for the Office
Plug-in could still be registered.
Search for : officeav.dll
If you find it then go to Start/Run and run the following command:
regsvr32 /u "path\officeav.dll"
Here is a KB article that provides a few additional details. It does
not include information on Norton CE but it will contain additional
details on the unregister command if you need them:
http://support.microsoft.com/?kbid=329820
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