1. Open Norton AntiVirus (right-click on the Systray icon and choose this
option).

2. Click on the Options button at the top of the dialog.

3. In the Options dialog, click on Miscellaneous (menu on the left)

4. Clear the check box for "Enable Office Plug-in."

5. OK out and close NAV.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Yvonne" wrote in message
...
Thanks for the tip - would you be able to tell me how I can disable this
in
NAV please?

Thanks again

"Suzanne S. Barnhill" wrote:

If you are using Norton AntiVirus, disable its Office Plug-in.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.

"Yvonne" wrote in message
...
I am unable to save any docs in Office Word 2003, when I open a new
word
doc
and click File, Save As the Save As dialogue box does not appear.
Initially
when this was happening if I then tried to close Word it would not
respond
and I would need to end task etc. Since then I have uninstalled and
reinstalled Office 2003 and downloaded all available updates. Now the
save
as dialogue box still does not appear but word does not freeze I am
still
able to close it and open other files.
I am only having problems in Word - Excel is working fine.
I did see a solution on the MS knowledge base (Article ID : 313937 )
to
disconnect any network drives which I have done but still no
improvement.
I've tried everything I know and am very frustrated at this stage so
would
really appreciate if anyone can shed any light on the situation.
Thanks