If that is causing a problem, then almost certainly, your users should NOT
be opening templates. Seems to me like a bit of education is in order for
all of you.

That said, if you right click on a template in Windows explorer and select
Open, the template will be opened.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

wrote in message
oups.com...
Background:
We have users that get themselves tangled up by going into Windows
Explorer, opening a template via double clicking on it so it opens as a
'.doc'. Then they go to save it, and it cannot be saved as a Template
back to the same location and name. This causes constant problems for
us in tech support.

Is there a way to tweak settings so it does not matter whether they
double click on the template name or Right-click / Open in the Explorer
Window - it will still open the Template as a Template (.dot)?

If they go into Word, click on Open and then they drill down to our
custom Templates folder where there are only templates, and they either
double click on one to open it, or highlight it and click on Open - I
believe this part works to open the Template as a Template of the
original Template name.

This would help us greatly! Thank you in advance for your assistance.
Kind regards,
Cole