What is the default printer in Start | Control Panel | Printers? If it
is "None" or "Generic/Text Only", then choose a printer that is capable
of printing fonts, and you will see more choices in Word.

sean_andre wrote:

I recently upgraded to Microsoft Office 2003, only the fonts in word are no
longer there (Times new roman, arial, etc.). I went into control panel,
appearances, and fonts, and all the old fonts are still there, but they won't
work in Word. What do I need to do?