In Tools Options View, change the Field Shading dropdown to "Always".
This will affect all fields, not just cross-references.
--
Regards,
Jay Freedman
Microsoft Word MVP FAQ:
http://word.mvps.org
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stella wrote:
In the previous version of Word when I inserted a cross reference it
was surrounded by a gray box making it easy to identify as a cross
reference. In Word 2003 the cross references aren't in a shaded area
and the only way to make them easily recognizable as a cross
reference is to change the color of the cross referenced text. I
can't find a fix. Do I need to enable an option or function
somewhere to make this happen? I appreciate any help from anyone.--
stella