This is in Word 2003(11.5604.5606).
When the user clicks on Insert, symbol and selects a right arrow in
"Recently used symbols" a lower case "a" with a dot on top comes up instead
of a right arrow. The character code is 224. To the left of the character
code the screen reads WP Iconic SymbolsA:00E0. The From: box is Symbol
(decimal).

How can I make the correct symbol appear in the document?