Tried that. Twice. Both times I got a person who did not understand English
very well. We got nowhere.

"JoAnn Paules [MVP]" wrote:

Call Microsoft.

--

JoAnn Paules
MVP Microsoft [Publisher]



"Megan Dalke" Megan wrote in message
...
Have you found out the answer yet becuase I am having the same problem??
(
Thank you I appreciate your help. Why isn't my product key working. I have
double checked it 10 times..what do I need to do???

"Priti" wrote:

I have been trying to use the product key to register my software, but
its
saying "you have not entered the valid product key." I'm so frustrated,
I
don't know what to do.