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Suzanne S. Barnhill Suzanne S. Barnhill is offline
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Default Is there someplace to report grammar checker errors?

We would all like every Microsoft product to be perfect (and I think you
would find that is true of everyone at Microsoft as well). It's not really
an issue of cost so much as of time: a "perfect" product would never reach
market-readiness.

There are ways to report bugs, and all reported bugs are considered. But the
decision to allocate resources to a bug is based on the seriousness of the
bug and the number of users it affects. Bugs that cause Word to crash for
all users are obviously the most important. Any bug that is encountered by
few users and has a workaround will be a much lower priority. We could
report this issue for you, but we know that it would have such a low
priority that it wouldn't be worth anyone's time to report or look at.

In any case, IMO this is not really a bug, anyway: it's a flaw. It would be
a bug if, having determined that your grammar was incorrect, Word would not
let you save or print the document. As it is, it's a minor annoyance.

It's obvious, though, that we're not going to convince you. You detest
Microsoft and all its works and are determined to reject any response you
receive, no matter how well-intended, so I'm obviously wasting my energy.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"Three Lefts" wrote in message
...
On Fri, 18 Apr 2008 11:34:21 -0500, "Beth Melton"
wrote:

No one here is a "Microsoft apologist". MVPs are actually some of
Microsoft's biggest critics. I give them an earful every chance I get!
grin

Sure, it could be a bug but to be perfectly honest I don't care if the
grammar checker makes an incorrect suggestion if it means taking time away
from the developers tackling issues that prevent me from getting my work
done, working on a feature that will increase my productivity, or more
importantly, tackling issues that cause Word to crash.


Microsoft has obscene profits. They ought to be able to fix both big
and little problems. I never said this was life or death. actually, I
mainly asked if there is someplace to report these bugs so that when
and if anyone at Microsoft happens to give a ****, they would have
some data to look at.

What I got back was a bunch of pedantic criticism of my writing style
and other irrelevant comments on how the grammar checker really ought
to be fallible.

I was trying to be helpful. I guess no good deed goes unpunished.

With that in mind, if
I came across this during the beta I wouldn't take the time to report it
or
give them an 'earful' about it.


Sounds to me like you have long ago decided that the bar for Mircosoft
products is pretty low. No point in reporting anything that doesn;t
cause Word to crash, which it also does fairly frequently.

By no means am I trying to downplay your concerns, I realize everyone has
their own priorities, but the grammar checker isn't one of mine. :-)


It's not one of mine either. I discovered a bug. I thought I see if
anyone gave a damn. Obviously, not.

~~~~~~~~~~~~~~~
Beth Melton

"Three Lefts" wrote in message
. ..
This is a bug in the grammar checker no
matter what the Microsoft apologists say. It's a bug.