[tomincnj]

I'm running Microsoft Word 2002 with XP...when I open a new or old document
and then click "Insert", "Symbol" the "Symbol" character map menu opens. If
I then click any font/subset the symbol is displayed along with its shortcut
key. If I then click the shortcut key for any symbol....the shortcut menu
opens but it doesn't display the shortcut key nor am I able to change the
shortcut key.

I've tried running repair but it didn't fix the shortcut key problem. Also,
unable to insert and any symbol using so called displayed shortcut key....ie
"Bullet" symbol is displayed as ALT + 0149 but it doesn't work.

What do you suggest doing at this point?

Tks,

Tom