[Graham Mayor]

See http://support.microsoft.com/kb/926054

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Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Tom B wrote:
Microsoft instructions say:

"To open Microsoft Office Word 2007 .docx or .docm files with
Microsoft Office Word 2003, Word 2002, or Word 2000, you need to
install the Microsoft Office Compatibility Pack for 2007 Office Word,
Excel and PowerPoint File Formats and any necessary Office updates.
By using the Compatibility Pack for the 2007 Office system, you can
open, edit some items, and save Office Word 2007 documents in
previous versions of Word."

"With the Compatibility Pack, you can use some previous versions of
Word to open Office Word 2007 documents that were saved in .docx and
.docm formats. You cannot open Office Word 2007 template files that
were saved in .dotx or .dotm format."

This is from:

http://office.microsoft.com/en-us/wo...444731033.aspx

I have Word 2002 and XP-Pro. All the MS instructions were followed,
but this is not working.

On proceeding to open a .docx file, the Microsoft error message says:

"This is a pre-release version of the Compatibility Pack and can open
pre-release Office 2007 files only. Do you want to check for a newer
version of the Compatibility pack?

On selecting "OK" I am sent to this web page:

http://www.microsoft.com/downloads/d...displaylang=en

After downloading this and following all the Microsoft instructions, I
proceed to open the .docx file again. This returned the same error
message.

"This is a pre-release version of the Compatibility Pack and can open
pre-release Office 2007 files only. Do you want to check for a newer
version of the Compatibility pack?"

It seems incorrect error messages and bugs have made us work for
hours with no result. I just want this to work like it says in the
first 2 paragraphs above. I'm seeing reports that others have had
hours of difficulty with .docx files.