When I click the URL you supplied I get a "page not found." I am referred to
http://www.britannica.com/. Might be you need to include the "http://"

--
Mary Sauer MSFT MVP
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"Milton" wrote in message
...
How do I add Encyclopedia Britannica, to which I already subscribe, to my
Word 2003 Research Task Pane? When I type in www.britannica.com in the "Add
Services" dialog box of the Research Options, I get the message "No services
were added because the provided did not provide any valid information".