Thank you, Jay. I have contacted Britannica and they said they would look in
to the problem from their end. But since then I tried to add a free online
encyclopedia and got the same disappointing result.

"Jay Freedman" wrote:

I'm venturing into territory where I have very little direct
knowledge, but my understanding is that the Research Pane sends
requests to "web services" -- specific types of applications that
"speak" a particular protocol. The URL you have is simply the HTML
front page of Brittanica's web site, not a web service (if indeed they
offer one).

Since you have a subscription, contact Brittanica's customer service
department and ask whether they offer a web service that Office can
talk to, and how to access it.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org

On Sat, 27 Aug 2005 06:02:01 -0700, Milton
wrote:

Thank you, Mary, but including the http:// did not cause it to work.

"Mary Sauer" wrote:

When I click the URL you supplied I get a "page not found." I am referred to
http://www.britannica.com/. Might be you need to include the "http://"

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
"Milton" wrote in message
...
How do I add Encyclopedia Britannica, to which I already subscribe, to my
Word 2003 Research Task Pane? When I type in www.britannica.com in the "Add
Services" dialog box of the Research Options, I get the message "No services
were added because the provided did not provide any valid information".